Simply select from the topics available or use short keywords and let Dottie assist you in the most hassle-free way!ĭottie understands short phrases and keywords the best, so remember to keep your query short to have the perfect conversation! In an unlikely situation wherein Dottie is unable to understand your query, you can always connect with our live agent.
Not only this, you can also book a flight, web check-in, and perform an array of tasks related to your booking.
CHATBOT SERVICE MALAYSIA CODE
Scan the QR code or add +447860064511 to your contacts and say Hi.
Omnia is Infobip’s own chatbot, built and deployed using Answers. Automate interactions and build richer customer journeys with a reliable virtual assistant. Live chat is available in English at the following times. Offer always-on support on the world’s most popular chat app with a WhatsApp chatbot. You can now connect to a Live Chat Agent in real-time through our chatbot M.A.R.V.I.E. Meet our friendly and helpful chat assistant, Dottie – a conversational AI-powered assistant who has been trained to help you with commonly asked queries.With Dottie available at your beck and call, you need not connect with our customer care for help, you can find answers to commonly asked questions on several topics such as: revised travel mandates, baggage related queries, refunds, COVID-19 travel queries, flight cancellation, flight status, change booking, about credit shell, it’s usage and much more. Get in touch with our customer service at the local contact number made available for you.
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